Terms & Conditions

Adventure Mountain Explore Treks & Expedition (P) Ltd. is a Kathmandu-based adventure company, fully licensed and registered (Company Registration Number 79438/067/068) under the various departments of the Government of Nepal. Adventure Mountain Explore Treks & Expedition (hereinafter referred to as ‘the Company’) requests the customers (hereinafter referred to as ‘you’) read and understand the Terms and Conditions set by the company, before the declaration of booking any package. This set of Terms and Conditions is a legally binding contract between the company and the customer, for the services to be provided by the company and contains information about the procedures of Booking Confirmation, Payment, Refund System, Cancellation and other charges levied as per policy.

Adventure Mountain Explore Treks & Expedition (P) Ltd. Trip Booking Terms and Conditions

Booking:

  1. All bookings are made with Adventure Mountain Explore Treks & Expedition P. Ltd. (Registration number: 79438/067/068) located at Keshar Mahal Street, Thamel, Kathmandu, Nepal. Mr. Khanal is the current chairman of the Company.
  2. The term ‘trip’ in the website and the booking conditions refers to all itineraries described on this website, including those, which might otherwise be known as walking, tours, treks, trips, sightseeing, climbing, mountaineering, expedition or holidays.
  3. A completely filled Booking Application Form, with 20% of the payment of trekking/hiking/tour/peak climbing/expedition cost (50% in the case of Tibet and Bhutan trips) per person, a non-refundable booking deposit, is required to confirm the booking. The balance due amount (80% of Nepal trips and 50% of Tibet and Bhutan trips) is payable on arrival in Kathmandu, prior to the trip departure date. The final trip document will be released  upon full trip payment.

Payment and Payment Procedure:

  1. Booking deposit can either be made via Bank Transfer or Debit/Credit Card (Master/Visa/American Express/UnionPay/JCB/SCT Card.). (The information will be provided while proceeding the booking form). The remaining amount can be paid in cash, upon arrival in Kathmandu, before departure for the trip.

Payment by Wire Transfer:

Beneficiary Bank- Himalayan Bank Limited.

Beneficiary Company- Adventure Mountain Explore Treks & Expd. Pvt. Ltd.

Account No- 01903117960017

Swift Code- HIMANPKA

Account Type- Current Account

Bank Address:

Karmachari Sanchaya Kosh Building

Tridevi Marg, Thamel,

P.O. Box 20590, Kathmandu, Nepal.

Telephones: 4227749, 4250201

Telefax: 977-1-4222800

Telex: 2789 HIBA NP, Swift HIMANPKA

  1. 4% surcharge will be added to every payment made via Credit Card. This applies to all payments; deposits, final balances, trip extension and miscellaneous purchases. This charge is imposed by the credit card payment service provider (your card will be processed by the Alpine Travel Service) and is used, in part, to provide consumer protection for the services purchased, in accordance with the terms and conditions pertaining to the credit card being used.

(Note: An additional cost of USD 100 for trips extending up to 10 days, USD 200 for trips extending more than 10 days and USD 250 for climbing/expedition trips is required for a single supplement.)

 

Cancellation:

  1. Written notification of your cancellation is required to cancel your trip. The date of trip cancellation is the date on which the written cancellation is received by the company.
  2. In case of cancellation of the trip, any amount already charged by the company is non-refundable. However, the same amount is reusable within one year from the booking date(Except Luxury Trip). If the cancellation notice is received 1 month prior to the trip departure date, 100% of the total charged amount are reusable. Similarly, 80% of the total charged amount are reusable, if the cancellation notice is received 15 days prior to the trip departure date and 50% is reusable in case of 7 days prior notice.  
  3. No refunds will be made if the customer voluntarily leaves the trip for any reason, after the trip departure day. Refunds will be at the discretion of Adventure Mountain Explore Treks, if you are involuntarily forced to leave a trip for any reason. No refunds will be made for any accommodation, transport, sightseeing, meals or services not utilized. However, these conditions are subject to change. The company  reserves all rights to cancel any trip booked by you, before it is guaranteed to run. A trip is guaranteed to run once it has two fully paid travelers, unless minimum numbers state otherwise.  
  4. The company holds all rights to cancel any trip, including a guaranteed trip, prior to departure, if under unavoidable circumstances like natural disaster, canceled flights, strike, industrial action, wars, riots, quarantine, government intervention, weather and health condition or any other untoward occurrences. In such a situation, the booking deposit, that is, 20% of the total amount still remains non-refundable, but reusable for the immediately following season of the same year or the alternative trip of the same value (as requested by you). However, the remaining trip cost, that is 80% of the total trip cost, if already paid to the company will be refunded but there will be less 13% Gov tax.

 

Tour Amendment:

All amendments and cancellation fees apply only to the trips listed on this site. If you wish to change your booking in any way, the following fees will be applicable.

  1. If the booking amendment request is received by the company 60 days or more, prior to your original trip departure, a booking amendment fee of USD 50.00 per person is required. However, if the booking amendment is received in less than 60 days of the trip departure, the fees will be charged as per the cancellation policy.
  2.  In case of any changes in the price of the trip, within the time of original booking and the amendment date, the new trip price will be applied to the reservation. These fees are in addition to any charges levied by hotels, and other suppliers of the company.
  3. Moreover, changes to any other arrangements made in conjunction with your trip booking (e.g. Hotels, transfers, etc.) and amendments to any other arrangements  made in conjunction with your trip reservation will incur an administration fee of USD 20.00 per booking per change. This fee is in addition to any charges levied by hotels, ground transportations or airlines.  
  4.  It may not be possible to make any amendments to your booking within 10 days of departure. Fees for late changes will vary from the minimum of USD 50.00 per booking and above, in case of the changes made.

 

Travel Insurance:

The company requires you to get insured against medical and personal accident risk, before joining any holiday with AME Treks and Expedition. The insurance must  include medical coverage, air ambulance, and helicopter rescue service. The company also strongly recommends that you take out cancellation insurance. You should be aware that some policies do not include, or restrict, cover for this type of travel. The company  strictly recommends you to ensure that your policy provides an adequate level of protection and covers you for the activities involved. You must carry proof of insurance (e.g. Your insurance certificate) with you on the holiday; if you cannot provide this at the start of the holiday, you will be required to take out a suitable policy at that time. If this is not done or impossible for practical reason, then you will not be allowed to continue with your trip and will not be entitled to any refund for services not provided.

Passport and Visa:

You must carry a valid passport and obtain the appropriate visa, while traveling with AME Treks and Expedition. We also request  you to ensure  that your passport is valid for 6 months beyond the duration of the trip. It is your responsibility to ensure that you are in possession of the correct visa for the countries you are travelling to. The company is not responsible if you are not asllowed to enter the country or places due to lack of correct visa documentation.

Facilities and Flexibility:

The company expects you to understand that AME Treks and Expedition runs adventure trips, where accommodation, transportation, safety, hygiene, telecommunication facilities, level of infrastructure development and medical facilities are not the same that you are used to at your home or any other conventional holidays. This type of holiday inherently involves a high level of personal risk, which you agree to fully assume.

You understand that during the course of the trip certain unforeseen events like accidents or illness in remote places without medical facilities, political instability and disasters are likely  occur. You agree to assume all risks associated with the journey to the maximum extent permitted by Nepalese law. You acknowledge that the trip requires a degree of flexibility and understand that the trip route, accommodation and modes of transportation are subject to change without prior notice due to local circumstances.

If recommended to amend the itinerary for any reason, the company may do so  by shortening, varying or re-routing any trip. These changes are binding and additional expenses will be charged to you if the reason for any alteration is outside the company’s control.

While traveling with AME Treks, you agree to accept the authority of the trip leader or local operator at all times. You are aware that travel within a group may involve compromise to accommodate the diverse desires and physical abilities of group members. You understand that the company reserves the right to decline, accept, or retain any person as a member of the group any time.

You acknowledge that the company contracts with a network of companies, government agencies and individuals, to assist in the smooth running of its tours, treks, walking, holidays & expeditions. To the best of the company’s  knowledge, these third parties are qualified to perform their duties. However, the company will not be held liable for any injury, damage, loss, delay or irregularity that may occur due to the behavior of these third parties.  The company will not accept  responsibility or liability for any traveler, who contravenes any law or regulation of any country visited.

No employee, representative or agent of the company other than the company head or director is authorized to vary these conditions. This agreement is governed by the laws of the Government of Nepal. Please refer to the Tip Inclusion page along with the itinerary for each trip inclusion detail. Most of the trip prices do not include the following:

  • Personal travel insurance both Emergency Medical and Evacuation
  • Visa, passport and vaccination charges
  • International flight to/from Nepal and to other destinations of operation and departure airport taxes to the respective countries
  • Extra meals, transport costs, accommodation cost and other expenses not included in the itinerary
  • Laundry, postage, personal clothing (unless provided in the itinerary), medical expense and items of personal usage
  • Emergency evacuation and/or searches
  • Services not mentioned in the itinerary
  • Tips and excess baggage charge

Your trip cost does include transfers to and from the destination airports. We will pick you up from the airport in Kathmandu or the destinations we run our trips. Prior to your departure, your meeting point will be at the head office of the company or specified hotels in Kathmandu, unless otherwise specified.

Health:

Participants must be in a good health and physical condition. It is vital that participants with pre-existing medical problems or conditions make these known to the company at the time of booking. Medical and evacuation expenses are the responsibility of the participant. It is also important that you consult your doctor for vaccination and other medical requirements for your trip, before you depart. The company reserves the right to ask for a medical certificate, prior to booking your trip or departure.

Bad weather in mountain regions can cause domestic flight delays, particularly in the Everest, Jomsom and Kanchenunga regions in Nepal. In the adventure of delayed domestic flights, the company will meet departing city accommodation and food costs, prior to your trip and accommodation and food costs on a normal trip basis for delayed return flights. The company reserves the right to re-route treks or use road transport for extended delays without any impact on the trip cost. The company does not accept any responsibility for cost incurred as  a result of missed international flight connection, but will fully assist to make alternative arrangements, where possible with extra cost.

In the event of civil unrest within a region or country, we undertake to inform our clients of the situation as soon as we have the knowledge of it. Having made every effort to ensure the correctness of this site, information & brochures we provide, we cannot be held responsible for any inaccuracies. These booking conditions may only be waived in special circumstances and in writing by a letter from a Director of the Company. The terms and conditions of all agreements made with The Company shall be subject to and governed by Nepalese law.

When making your booking you have read and agree to the booking terms and conditions and abide by them and you understand what is involved in participating with AME Treks in your chosen trip.


Alicia Holding

Definitely picked the right company

Name: Alicia Holding
Rating:
We returned from our Everest Base Camp Trek on Saturday... My friend Kristy and I had it on our bucket list for quite a while, and we finally got around to doing it this year.. After looking on the internet for a suitable trekking company, we ca...More »
Catherine Meadows

Helicopter tour and more - amazing

Name: Catherine Meadows
Rating:
We found AME treks after doing some extensive research online. Ultimately our main goal was to have a private helicopter tour which landed on the base camp of Mount Everest. After e-mailing over 10 different companies (of which only 2-3 responde...More »
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